FAQ's
Bookatable is Mauritius's dedicated online restaurant reservation platform. We connect food lovers and tourists with restaurants across the island, making it easy to discover, book, and enjoy great dining experiences — all in one place.
Yes, completely free. There are no fees, subscriptions, or charges for diners using Bookatable to browse restaurants or make reservations.
Absolutely. Bookatable is designed for both local diners and visitors to the island. Whether you're a resident or a tourist, you can discover and book from our full range of partner restaurants.
You can reach us at info@bookatable.mu for any questions, issues, or feedback.
Browse restaurants on the Bookatable app or website, select your preferred restaurant, choose your date, time, and party size, and confirm your booking. You'll receive an instant confirmation.
Yes. Where available, you can pre-order from a restaurant's menu, place takeaway orders, or book and pay a deposit for special events — all through Bookatable at the time of reservation.
Please arrive on time for your reservation. You agree to abide by the restaurant's own policies and guidelines once on the premises.
Each restaurant sets its own cancellation policy. You may be subject to a charge for no-shows or late cancellations, depending on the restaurant's terms. We recommend cancelling as early as possible if your plans change.
All prices, deposits, cancellation fees, and no-show charges are determined entirely by the restaurant — not by Bookatable. These are clearly communicated to you at the time of booking before you confirm.
Payments are required for certain bookings — such as prepaid menus, event deposits, or other paid dining experiences offered by partner restaurants. Standard table reservations are typically free to make.
All payments on Bookatable are processed by Peach Payments, a secure third-party payment provider. They use encrypted transmission protocols and industry-standard security measures to protect your transaction.
No. Bookatable does not collect, store, or have access to your full payment card details. All card information is handled directly and securely by Peach Payments.
Payment issues — including declined transactions, processing errors, or chargebacks — are governed by the policies of your issuing bank. Bookatable acts as a facilitator only and is not responsible for payment processing outcomes. Please contact your bank directly for these issues.
Yes. Payments are handled by Peach Payments using encrypted, industry-standard security protocols. Bookatable does not have access to your card details at any point in the process.
Certain features of Bookatable require you to register for an account. Creating an account allows you to manage your bookings, leave reviews, and access the full range of platform features.
Keep your password confidential and do not share it with anyone. You are responsible for all activity that occurs under your account. If you suspect unauthorised access, contact us at info@bookatable.mu immediately.
Yes. You can submit reviews, ratings, and comments about your dining experiences. By doing so, you grant Bookatable a licence to use and publish that content on the platform to help other diners make informed choices.
Bookatable reserves the right to suspend or terminate accounts that violate our Terms of Use. This includes any conduct that is unlawful, harmful, or that restricts others from enjoying the platform.
Bookatable's Terms of Use are governed by and construed in accordance with the laws of Mauritius.
Yes. Bookatable uses cookies. You can find full details in our Privacy Policy at bookatable.mu.